Everything you need to know

Frequently asked
questions

Practical answers for teams looking for a non-clinical reset under stress or pressure.

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Planning your Human Reset

What is The Human Reset?

The Human Reset is a professionally facilitated workplace wellbeing experience led by Shareen Richter. It brings together laughter, breathing, gentle movement, connection and practical tools people can use during an ordinary working day.

What happens during a session?

Shareen shapes the experience around your group and brief. People have time to arrive, try simple activities, connect, notice what feels different and choose a practical reset to take back to work. Activities and timing are agreed for each session.

Do people have to laugh, perform or share personal information?

No. Participation is optional. Nobody has to be funny, perform in front of colleagues or disclose anything personal. Reserved participants are welcome and can take part at their own pace.

Is this therapy or medical treatment?

No. These are non-clinical wellbeing sessions. HappiSpace does not diagnose, treat or cure conditions, and a session is not a replacement for professional medical or mental-health care.

Can you come to our offices or conference?

Yes. Onsite sessions can be arranged at offices, conferences and suitable venues across South Africa. Tell us your location, date, group size and available time so we can confirm the format, practical requirements and travel costs.

How long is a Human Reset?

Short talks and energisers, team sessions and longer workshops can be tailored to your programme. Discuss the time you have available with Shareen; the duration and inclusions will be confirmed in your proposal.

How many people can HappiSpace accommodate?

The Fairmount studio accommodates approximately 15 people, subject to the room layout and activities. The Cloud Room, also called the Cloud Pod, is a separate one-person room. Larger groups need a suitable client or external venue. Confirm the setup before booking.

Is venue hire the same as booking a facilitated session?

No. Venue hire and a Human Reset led by Shareen are distinct options. Your proposal will state which space, facilitation, equipment and other inclusions have been agreed.

What does a session cost?

Pricing depends on the format, group size, location and agreed inclusions. Send your brief for a tailored quote. Travel, equipment and any optional extras will be clarified in the proposal.

Are assessments and reports included?

Clinical assessments, individual wellbeing profiles and financial ROI reports are not standard session inclusions. If you would like participant feedback or a summary, the scope and consent arrangements must be agreed beforehand. Self-reported feedback is not a clinical measure.

Can we book follow-up sessions or resources?

You can discuss follow-up sessions, practical resources or a series with Shareen. Availability, schedule and scope are agreed in the proposal; a fixed support programme is not automatically included.

Who facilitates the sessions?

Shareen Richter has facilitated since 2009, working with 500+ organisations and more than 50,000 people. She is a TEDx speaker, an Industrial Psychology Honours graduate and Amazon bestselling co-author of Expert Mavericks. Dr Madan Kataria named her the Laughter Professor.

How do we book, and what are the payment and cancellation terms?

Send an enquiry with your preferred date, location, group size and what you want the session to help with. Availability, payment, cancellation and date-change terms are confirmed in your written proposal and booking agreement.

Can you accommodate different participation and accessibility needs?

Please tell us about your group's requirements before booking so we can discuss suitable activities and the venue setup. Participation is optional; we will confirm what can be accommodated for your particular session.

Still have a question?

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Contact Shareen to discuss your group, preferred date and what you have in mind.

Ready when you are

Request a proposal

Tell us your date, location, group size and what your people need. We will discuss a suitable format and tailored proposal.

Request a proposal WhatsApp Shareen

shareen@happispace.co.za · Fairmount, Johannesburg · BBBEE Level 2